Scoring Differences
UMR vs GEHA score comparison for ATA and Random audits
Avg UMR Score
95.2
Avg GEHA Score
91.8
Avg Delta
-3.4
Disagree Rate
22.1%
| Transaction ID | Channel | Product | UMR Score | GEHA Adjusted | Delta | Error Category | GEHA Decision | UMR Response |
|---|---|---|---|---|---|---|---|---|
| 062f0c65 | Chat | Dental | 100 | 85 |
-15 |
Job Knowledge |
Disagree |
Agrees |
| 1eaa662d | Chat | Dental | 100 | 78 |
-22 |
Job Knowledge |
Disagree |
Disagrees |
| 1ad9ec4d | Chat | Medical | 94 | 88 |
-6 |
Documentation |
Disagree |
Agrees |
| 134188377 | Medical | 98 | 98 |
0 |
Agree |
N/A | ||
| 35188faf | Chat | Medical | 100 | 100 |
0 |
Agree |
N/A |